Support

A person reads every note.

Questions about a report, your credits, a purchase, or your account — send them here and we’ll sort it out.

Email us

Write to info@geolocity.com. We reply within 2 business days.

So we can help quickly, include:

The email address on your account (if you have one)
The address or parcel you were looking at
A screenshot, if something on the screen looked wrong

Common questions

A report I paid for didn’t arrive. Email us — if a failure on our side blocked delivery, we fix the delivery. That parcel is yours.

Where are my report credits? Credits from a Report Pack live on your account page, with their balance and expiry date. Each credit unlocks one parcel’s complete report; unspent credits are good for 12 months from purchase.

Refunds. Reports are delivered immediately, so purchases are final — the details live in the Terms of Service.

Found a bug, or have an idea? The roadmap page has a feedback widget that drops your note directly into our queue.

The fine print

GeoLocity is information and research — not legal, real-estate, tax, or investment advice. Our Terms of Service and Privacy Policy cover the rest.

Operated by Blind Spot Intelligence LLC.